{"id":1271,"date":"2026-07-01T00:02:22","date_gmt":"2026-06-30T16:02:22","guid":{"rendered":"https:\/\/taiwandelivery.com\/zh\/?p=1271"},"modified":"2026-08-24T07:16:50","modified_gmt":"2026-08-23T23:16:50","slug":"labor-ministry-platform-account-suspension-evidence-rule-2026","status":"publish","type":"post","link":"https:\/\/taiwandelivery.com\/en\/labor-ministry-platform-account-suspension-evidence-rule-2026\/","title":{"rendered":"Delivery Driver Account Suspensions and Appeals: Subject to Current Regulations and Platform Notifications"},"content":{"rendered":"<p><strong>Last Updated: August 23, 2026<\/strong>| Account suspensions, contract terminations, and appeal procedures cannot be reduced to simplistic statements such as \u201cthe platform must provide evidence first.\u201d The applicable conditions, notifications, opportunities to be heard, and remedies should be determined in accordance with current laws, contracts, and case-specific notices.<\/p>\n<p>If you receive a warning, restriction, or suspension notice, save the complete notification, the date, a screenshot of your account, and any related order records, and first contact customer service through the app or in writing to request an explanation; do not provide personal information or click on unofficial links based on screenshots shared on social media.<\/p>\n<p>For information on the system regarding contract transparency, suspension of rights, and appeals, please refer to<a href=\"https:\/\/www.mol.gov.tw\/1607\/28162\/28652\/90651\/90660\/90693\/post\" target=\"_blank\" rel=\"noopener nofollow\">Ministry of Labor Explanation on Contract Transparency<\/a>The<\/p>","protected":false},"excerpt":{"rendered":"<p>The Ministry of Labor requires food delivery platforms to provide specific reasons and supporting evidence before suspending accounts, and prohibits arbitrary account suspensions. This is a significant step forward in protecting food delivery riders, but how the \u201cprovision of evidence\u201d requirement will be implemented and whether the appeal process can be initiated before an account is suspended remain key points to watch.<\/p>","protected":false},"author":3,"featured_media":1596,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center 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