Leaking food package at pickup? Act before delivery
Spot leaks or a loose seal at pickup? Ask the shop to check the packaging; do not open food containers. Report problems through the platform.
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Clear filtersIt’s Not Enough for an Insulated Box to Just Fit the Food: Food Safety Procedures for Delivery Drivers—Picking Up, Separating, Cleaning, and Delivering Meals
Food safety for delivery meals depends on every step of the process—from the cleanliness of the insulated containers and whether hot and cold items are stored together, to pickup, stops along the route, and delivery. When it comes to official requirements…
A fourth-floor neighbor buys 12 cases of mineral water, and he's surprised by the "delivery guy's revenge."
This article examines stories circulating online about delivery-related conflicts; due to the lack of statements from the parties involved, the police, or reliable original reports, it does not treat these as confirmed incidents, nor does it…
Delivery guys don't like to take orders.
The orders that delivery drivers don’t want to take aren’t usually limited to a single type; rather, they involve “a disproportionate balance of risk, time, and capacity.” Large quantities of beverages, locations where parking is difficult…