Since the new food delivery law took effect, I’ve noticed that what really needs to change isn’t the way riders operate, but rather their approach to risk management.

Last Updated: August 23, 2026| The Act on the Protection of Delivery Workers’ Rights and the Regulation of Food Delivery Platforms took effect on July 21, 2026; it can no longer be described as “still under legislative discussion” or merely a draft. For the full text of the law and the division of responsibilities among the competent authorities, please refer toMinistry of Labor Regulations Search SystemThe

Currently, the regulations that can be directly confirmed include provisions regarding key rights and obligations under the contract, basic compensation, suspension of rights and grievance procedures, insurance, occupational safety and health, and education and training. Whether an individual delivery rider qualifies as an “employee” under the Labor Standards Act still depends on the actual nature of the relationship and the determination of the competent authorities or judicial bodies; a general provision cannot replace a case-by-case determination.

If you encounter issues related to your account, compensation, incidents, or contracts, first save the app notifications, service records, dates, and any necessary screenshots, and then follow the platform’s official procedures or contact the relevant regulatory authority. The Ministry of Labor’sDelivery Driver Rights Protection SectionWe have compiled the current information regarding contracts, compensation, complaints, insurance, and training.