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A diagram of a odometer, symbolizing that compensation under the special law for food delivery services will now be calculated on a per-minute basis

The Food Delivery Act Has Taken Effect: Uber Eats Must Pay at Least 45 Yuan Per Order; Discrepancies Will Be Reconciled Every 14 Days

After the Special Law on Food Delivery takes effect on July 21, Uber Eats will list the delivery period and base pay for each order and verify the difference from the statutory minimum guarantee every 14 days. The initial period ends on August 3, and the first adjustment of the difference is scheduled to be credited to delivery partners’ wallets on August 6. Delivery partners should retain records of their working hours and earnings to verify each transaction individually.

The Food Delivery Act Has Taken Effect: Uber Eats Must Pay at Least 45 Yuan Per Order; Discrepancies Will Be Reconciled Every 14 Days Read Post »

A GrabFood delivery driver waits at a street stall to pick up an order, symbolizing Grab's acquisition of foodpanda

Latest Update on Grab's Acquisition of foodpanda: Delivery Drivers Petition the Fair Trade Commission; Review Not Yet Finalized

On July 22, there was a new development in the Grab acquisition of foodpanda Taiwan, as delivery riders filed a petition with the Fair Trade Commission; the Commission stated that no decision has yet been made on the case. At this stage, accounts, order assignments, and compensation will not change automatically due to rumors; users must still wait for the official review results and an announcement from the platform.

Latest Update on Grab's Acquisition of foodpanda: Delivery Drivers Petition the Fair Trade Commission; Review Not Yet Finalized Read Post »

The signing of the contract signifies that platforms are renewing their agreements ahead of the implementation of the dedicated food delivery law.

Before the Special Law on Food Delivery Takes Effect on July 21, Delivery Platforms Are Asking You to Re-sign Your Contracts: Before Signing, Please Confirm Whether Your Years of Service Have Been “Aggregated”

Before the Special Act on Food Delivery takes effect on July 21, various platforms will ask delivery riders to sign new standard-form contracts. The implementing regulations clearly stipulate that when a contract is renewed or business operations are transferred, the rider’s original length of service must be “cumulatively counted” and may not be interrupted; since severance pay is calculated based on length of service, riders must carefully review each clause before signing to ensure their length of service has not been reset to zero.

Before the Special Law on Food Delivery Takes Effect on July 21, Delivery Platforms Are Asking You to Re-sign Your Contracts: Before Signing, Please Confirm Whether Your Years of Service Have Been “Aggregated” Read Post »

Real-life photos of Uber Eats delivery insulated bags, symbolizing the news of Uber Eats’ service fee increase for merchants

Uber Eats Merchant Service Fees to Increase Starting July 21; foodpanda Is Still Evaluating: What Delivery Drivers Need to Know

On July 2, Uber Eats notified merchants that it would increase service fees for delivery orders starting July 21: a 2.5 percentage point increase for food delivery and a 3 percentage point increase for fresh groceries, with a service fee cap of 35%. This article summarizes the background of the increase and its actual impact on delivery riders’ order volumes and high-demand areas.

Uber Eats Merchant Service Fees to Increase Starting July 21; foodpanda Is Still Evaluating: What Delivery Drivers Need to Know Read Post »

A rally for workers' rights, symbolizing compensation for food delivery riders and the protection of their labor rights

Delivery Riders Eligible for Up to 6 Months of Compensation! Ministry of Labor Announces Key Provisions of Three Subsidiary Laws Under the Special Act on Food Delivery Services

In July 2026, the Ministry of Labor announced three subsidiary regulations under the Special Act on Food Delivery, under which food delivery riders are eligible for up to six months of compensation for work-related injuries. This article summarizes the significance of these regulations, key points regarding compensation calculations, and important details regarding protections that both platforms and food delivery riders should be aware of.

Delivery Riders Eligible for Up to 6 Months of Compensation! Ministry of Labor Announces Key Provisions of Three Subsidiary Laws Under the Special Act on Food Delivery Services Read Post »

The magnifying glass is a metaphor, symbolizing that delivery riders must provide concrete evidence to have their accounts reinstated.

Delivery Drivers Suspended Must “Provide Evidence”: New Ministry of Labor Rule Prohibits Platforms from Arbitrarily Suspending Accounts

The Ministry of Labor requires food delivery platforms to provide specific reasons and supporting evidence before suspending accounts, and prohibits arbitrary account suspensions. This is a significant step forward in protecting food delivery riders, but how the “provision of evidence” requirement will be implemented and whether the appeal process can be initiated before an account is suspended remain key points to watch.

Delivery Drivers Suspended Must “Provide Evidence”: New Ministry of Labor Rule Prohibits Platforms from Arbitrarily Suspending Accounts Read Post »

A court gavel is shown, symbolizing the victory in the Tainan Uber Eats administrative lawsuit.

Tainan’s Mandatory Insurance Requirement for Food Delivery Platforms Hits a Snag; Uber Eats Wins Administrative Lawsuit, Overturning 100,000 Fine

Tainan City fined Uber Eats 100,000 NT dollars for failing to provide insurance coverage for its delivery riders, but the Administrative Court ruled in Uber Eats’ favor, and the fine was revoked. The ruling epitomizes the ongoing debate over whether delivery riders are classified as “contractors” or “employees,” meaning that, for the time being, delivery riders will still need to secure their own insurance coverage.

Tainan’s Mandatory Insurance Requirement for Food Delivery Platforms Hits a Snag; Uber Eats Wins Administrative Lawsuit, Overturning 100,000 Fine Read Post »

A handshake signifies communication and negotiation between food delivery platform operators and the government

A special law for food delivery riders is on the way; companies are calling on the government to engage in dialogue first

The legislative process for a dedicated law on food delivery riders is accelerating, and industry representatives are calling on the government to strengthen communication before the law is formally enacted. From the perspective of frontline delivery riders, the ambiguous criteria for recognizing workplace injuries and the lack of transparency in work hour records are the most pressing issues that need to be addressed. It remains to be seen whether delivery riders themselves have sufficient representation in these negotiations between the industry and the government.

A special law for food delivery riders is on the way; companies are calling on the government to engage in dialogue first Read Post »

An illustration of a gavel and law books, symbolizing the implementation of the special law on food delivery and its impact

The Implementation of the Special Law for Food Delivery Riders and Its Impact | A New Phase in Protections for Platform Workers

Taiwan’s dedicated law for food delivery riders has officially taken effect, marking a legislative milestone following years of discussion on the rights of platform workers. This article summarizes the key provisions of the law from the perspective of frontline delivery riders and analyzes the potential tension between protective measures and flexibility in accepting orders.

The Implementation of the Special Law for Food Delivery Riders and Its Impact | A New Phase in Protections for Platform Workers Read Post »

With the new delivery law set to take effect, will Uber Eats raise its delivery fees? The company admits it cannot rule out the possibility.

With Taiwan’s new law specifically governing food delivery riders set to take effect, Uber Eats has acknowledged that it does not rule out raising delivery fees to cover compliance costs. These potential rate changes will have different impacts on consumers, restaurants, and delivery riders. For now, the company is maintaining flexibility in its statements, and any official adjustments will be subject to government announcements.

With the new delivery law set to take effect, will Uber Eats raise its delivery fees? The company admits it cannot rule out the possibility. Read Post »

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