Last Updated: June 13, 2026| Who This Is For: Beginners who want to apply to become foodpanda delivery riders
foodpanda is one of the food delivery platforms with the highest market share in Taiwan, with particularly steady order volumes in cities and suburban areas in central and southern Taiwan. The application process is completed entirely online, and you can start accepting orders within 1–3 days. This article summarizes the latest application steps for 2026, explains the order acceptance rate system, and highlights the most common mistakes new drivers make during their first month.
Who Should Apply for foodpanda:The following groups are particularly well-suited for this: beginners who own a motorcycle and want to work as food delivery riders in Taiwan; riders working in central and southern Taiwan or in suburban cities (foodpanda typically has a more stable order volume in these areas compared to Uber Eats); delivery riders who want to earn bonus incentives through the trip reward system and are accustomed to working fixed schedules to maximize order volume; and delivery riders who already work for other platforms and want to join foodpanda to expand their order options.
Overview of Application Requirements:Before submitting your official application, please make sure you meet all of the following requirements.
| Project | Requirements |
|---|---|
| Age | 18 years of age or older |
| Identity | Taiwanese nationals or foreign nationals holding a valid residence permit and work permit |
| Means of Transportation | Motorcycle (light or standard heavyweight; 125cc or larger recommended) |
| Driver's License | A valid driver's license for the corresponding motorcycle |
| Motorcycle Documents | Motorcycle registration (valid), mandatory liability insurance (must be valid) |
| Bank Account Number | Local Taiwanese Bank Account |
| Smartphone | Android or iOS—you can install the foodpanda rider app |
Application Steps (Complete Process)
Step 1: Download the delivery driver app.Search for “foodpanda rider” on Google Play or the App Store and download the app for delivery riders (not the app that customers use to order food).
Step 2: Create an account.Open the app, select “Become a Delivery Driver,” enter your phone number, and complete the OTP verification. Fill in your basic personal information and the city where you live.
Step 3: Upload the file.Upload the following documents in order within the app (they must be clear, complete, and not cropped at the corners):
- Front of ID Card
- Back of the ID card
- Front of the Driver's License
- Motorcycle Registration Certificate
- Mandatory Motorcycle Liability Insurance (Note the expiration date; the vehicle will not pass inspection if the policy has expired)
Step 4: Enter your bank account number.Enter your local Taiwanese bank account number. foodpanda pays out earnings once a week. If you enter the wrong account number, you’ll need to contact customer service to resolve the issue, which is quite a hassle, so please double-check the account number carefully.
Step 5: Wait for approval.foodpanda's review process typically takes 1–3 business days. Once your application is approved, you'll receive a notification in the app and via SMS.
Step 6: Complete the online training.Once your application is approved, you’ll need to complete an online training course in the app, covering the order-acceptance process, app operation instructions, food safety, and traffic safety. The course takes about 30 minutes, and you can’t officially start accepting orders until you’ve completed it.
What is the order fulfillment rate? Why is it important?The order pickup rate is a metric unique to foodpanda; Uber Eats does not have this system.Acceptance Rate = Number of assignments you accepted ÷ Number of assignments you received.
Why it can't be too low:foodpanda requires delivery partners to maintain a certain order acceptance rate. A consistently low order acceptance rate (frequent refusal of orders) will affect:
- The number of orders assigned subsequently decreased
- The threshold for winning a prize is even harder to meet
- In severe cases, this may affect your account status.
Actual Impact:If you receive a ride request and find that the distance is too far or the direction is wrong, briefly declining the request 1–2 times usually won’t have an immediate impact, butIf multiple orders in a row are rejected, you should be cautious.That's it. The recommended strategy for accepting orders is: Accept the order first, then decide what to do next after arriving at the restaurant to pick up the food, rather than rejecting it right away. Detailed explanation:The Complete Guide to Panda Order Fulfillment Rates →
Explanation of the Prize System:foodpanda's revenue = Base Fare + Trip Bonus (if criteria are met)The
Basic Shipping Rates:Each trip is calculated based on distance and time of day, costing approximately 55–100 yuan (including the standby subsidy, but excluding the trip bonus). foodpanda does not disclose the exact amount, which varies by city and time of day.
Prizes:Complete a specific number of trips each day (for example, 8 trips during the lunch hour or 18 trips throughout the day) to earn an additional trip bonus. The trip bonus amount varies daily; you can view the daily target in the “Bonus Center” section of the app. The trip bonus features are as follows:
- If you're just one trip short, you won't be able to claim it—sometimes it's worth making an extra trip to make up the difference.
- The eligibility requirements for the prize may vary from week to week or even from day to day.
- Peak-hour trip bonuses are usually higher than off-peak ones.
Further Reading:Complete Guide to foodpanda Delivery Bonuses + Salary
Delivery Boxes: Rent or Bring Your Own:There are two options for delivery boxes: official rental or bringing your own.Official Panda Delivery Boxes (Rental):foodpanda offers an official delivery box rental service for a small monthly fee (the amount varies by period). The advantages are that the boxes provide good insulation and have a large capacity; the disadvantage is that they must be secured to the rear rack of a motorcycle, which requires a compatible rack.Bring your own insulated bag:You can also buy your own insulated bag; we recommend one with a capacity of at least 30–35L, as it provides sufficient insulation and can hold more orders (which is useful when combining orders). There are models on the market designed specifically for delivery riders; you can check them out here:Recommended Delivery GearThe
Common Mistakes Beginners Make in Their First Month
Mistake #1: Taking long-distance solo runs without being familiar with the route.As a new driver who isn't familiar with the routes, I accepted a long-distance ride that ended up taking much longer than expected. I recommend that you only accept rides in areas you're familiar with at first; this will be more efficient than rushing to take long-distance rides.
Mistake #2: Focusing only on revenue without calculating costs.It feels good to see the earnings displayed on the platform, but those figures don’t account for gas, motorcycle wear and tear, or insurance. I recommend calculating your actual hourly wage using the formula “actual take-home pay ÷ hours worked.”
Mistake #3: Wearing a cape or raincoat on rainy days.Cape-style raincoats can easily be blown away by the wind while cycling, obstructing your view or getting caught in the wheels, which is very dangerous. Please switch to a two-piece rain suit consisting of a jacket and rain pants.
Mistake #4: Neglecting motorcycle maintenance.Full-time delivery riders cover many more kilometers each month than the average person, which causes their motorcycles to wear out quickly. Failing to perform regular maintenance can lead to breakdowns on the road, which not only affects their income but also raises safety concerns. It is recommended to keep track of the mileage at each maintenance visit and replace engine oil, brake pads, and tires in a timely manner.
Mistake 5: Ignoring the order pickup rate.New drivers, unfamiliar with the rules, sometimes reject orders too frequently, which makes it increasingly difficult to get orders later on. From day one, you should pay attention to your order acceptance rate and try to keep it within a reasonable range.
Insurance Reminder:Mandatory motorcycle liability insurance is the minimum legal requirement, but it is not sufficient to cover major accidents. We recommend adding third-party liability insurance (excess liability) as well as driver injury insurance or accident insurance. For more details, see:The Complete Guide to Insurance for Food Delivery DriversThe
Tax Reminder:foodpanda provides a withholding tax statement each year; your income is classified as income from self-employment or services. If your annual income exceeds the basic tax-exempt amount, you must file a tax return in May. We recommend keeping records of your weekly income throughout the year to facilitate reconciliation at the end of the year.
Frequently Asked Questions:Below is a compilation of the questions most frequently asked by beginners.
How long does the foodpanda review process take?Usually 1–3 business days. During peak seasons (such as summer vacation, when there is a surge in applications from new students), it may take a little longer, but generally no more than a week.
Can I sign up for foodpanda as a bicycle delivery rider?Currently, foodpanda Taiwan primarily uses motorcycles for deliveries; bicycle deliveries have not yet been fully rolled out in Taiwan (situations may vary by city, so please check when applying).
What should I do if my application is rejected?Check the reason for the rejection (usually a document issue or expired mandatory insurance). After updating your documents, resubmit them in the app, or contact foodpanda customer service to confirm what additional information is needed.
Can I work for both foodpanda and Uber Eats at the same time?Sure. Accounts on the two platforms don’t conflict with each other, and many delivery riders have accounts on both. They just use whichever platform has more orders at the time.
What should I do if my account is suspended?First, check the reason for the suspension in the app notifications, and determine how to file your appeal based on that reason. Issues related to order acceptance rates, customer complaints, and documentation each require different approaches. For reference:Q&A: Account Suspension Appeals SectionThe
Further Reading:
- Complete Guide to Applying for All Three Platforms (foodpanda + Uber Eats + Lalamove)
- The Complete Guide to foodpanda Order Pickup Rates
- foodpanda Delivery Bonuses + Salary Information
- How to Choose Insurance for Food Delivery Drivers
- Recommended List of Delivery Gear
- foodpanda vs. Uber Eats: A Complete Comparison
Disclaimer: foodpanda’s application requirements, order acceptance rate rules, and delivery bonus system are subject to change at any time. Please refer to foodpanda’s latest official announcements for the most up-to-date information. This article is intended for general informational purposes only and does not constitute financial advice.