Yes, you can request a cancellation from customer service if the delivery hasn't arrived within an hour of making the meal, but Panda doesn't have one.

 

UberEats and other delivery workers Cancel and pay for it? She's got a trick to get a full refund

After the epidemic, delivery platforms have become a part of modern life, many people like to use Uber Eats, Foodpanda...and other platforms to order meals, but sometimes due to a shortage of delivery workers or other factors can not be successfully ordered, want to cancel but can not be refunded, so many people feel very disturbed, and recently there is a netizen to share a trick, you can get a full refund. A netizen recently shared a trick to get a full refund, which attracted a lot of discussion among netizens.

The original Po said he ordered Uber Eats one night in advance on the MRT, and when he arrived home, he saw that the store had finished the meal, but after waiting for an hour, he couldn't wait for the delivery person, and even though he was very hungry, he was so angry that he didn't want to eat any more, so he searched the Internet to find out how he could cancel the order and get a full refund.

The way she got dealt with is: first click into the upper right corner of the order "help", click into the click "past orders" and select "cancel order", this time will appear "choose to cancel the order you have to pay all the costs", but can be ignored, directly click and "customer service dialog", will first appear robot customer service, will only keep replying to the canned message, then the dialogue column has been playing the "real customer service" to send, and play a few more times! can be successful and real customer service online directly after the situation, the original Po said: "After successfully canceling the order, soon after I also received LINE Pay canceled payment."

The posting aroused heated debate among netizens. Some netizens thanked the original Po for sharing the correct way to get a full refund, saying, "Great, it's rare to see someone share the correct method instead of just pressing cancel and then complaining online about why they were deducted afterwards! Thank you for sharing the correct method, last time I looked for UE customer service for more than 10 minutes", there are also netizens asked how to deal with cash payment. The original Po then replied "cash payment is even simpler, there is no payment or refund problem, directly according to the above steps to call the real customer service out, please ask him to help you cancel the order can be."