By
/ July 16, 2025 
In Taiwan or elsewhere, delivery drivers should not assume that they can handle any requests involving the transportation, care, or personal safety of minors as part of their regular delivery duties.
If you encounter a request that does not align with the purpose of the order or makes you feel unsafe, use the in-app support process and keep a record of it.
Information verified: September 18, 2026
Type any delivery-related question. Answers are based on reviewed site guides and official Taiwanese sources.
Knowledge base answers are currently primarily in Traditional Chinese.
Questions are sent only to this site's server; they are not stored as chat logs and are not sent to an external AI service. Never enter ID numbers, passwords, OTPs, bank or credit card information, or a specific address.
