Community maps, entrances, and parking routes can easily become inaccurate due to construction, management rules, or updates to navigation data.
Before making a delivery, check the house number, community name, and notes on the order. Once you arrive in the area, follow on-site signage and instructions from management staff. If the platform’s location differs from the actual entrance, park safely, take a screenshot, and follow the app’s contact/assistance process to verify.
Do not disclose resident information, access control details, or descriptions of entry and exit points that could be misused.
