Rider Information Hub
All articles
Find guides on how to join, platform updates, rider experiences, and practical help. Search and filters work together.
Categories
Older articles are currently being reviewed; these are the categories currently assigned on the site.
Your food delivery navigation app tells you to turn left at the next intersection, but there’s a wait-to-turn lane to your right. Should you turn left immediately, or make a two-stage turn? This article explains based on traffic safety rules and signs…
If I park my motorcycle on the yellow line while picking up food, is it considered legal temporary parking as long as it’s less than three minutes? In addition to the time limit, traffic regulations also require vehicles to remain in a state of readiness to move immediately…
If a food delivery rider receives a notification from the platform regarding a serious traffic violation, don’t immediately assume that the notification means their account will be suspended. The Ministry of Transportation’s “Traffic Safety Management Rules for Food Delivery Riders” stipulate that…
If you’re involved in a minor collision while making a delivery, first check on anyone who may be injured, set up warning signs, and call the police. Don’t neglect safety at the scene just to rush to complete an order. This article is based on guidelines from the Ministry of Transportation and the government…
Before riding off, check sight lines, steering space, box and bag fastenings, and closed openings. Stop safely if the load shifts during a delivery.
When riding on an unfamiliar delivery route and encountering construction barriers, manhole covers, or potholes, don’t wait until they’re right in front of you to slam on the brakes or swerve suddenly. This article is based on the Ministry of Transportation’s guidelines for defensive riding on motorcycles…
Delivery riders repeatedly enter restaurants to pick up orders and put on their helmets every day, making it easy for them to overlook the buckles and straps. This article is based on information from the Ministry of Transportation and Communications’ Bureau of Highways and the 168 Traffic Safety…
Set your route before riding. Park safely before checking maps or replying; a red light is not a phone break. Guidance for delivery riders in Taiwan.
When delivering on rainy days and encountering road markings, standing water, and curves, don’t wait until you’re on a hazardous stretch of road to slam on the brakes. Based on road safety data from the Ministry of Transportation, this article outlines what delivery riders can…
Motorcycles are tools that delivery riders use repeatedly every day, and breakdowns rarely happen at convenient times. Before heading out, take a moment to check your tires, brakes, and lights…
When you're stopped at a red light, your car may be stationary, but the risks don't disappear. Especially at night, on downhill slopes, or around curves, drivers behind you may not notice the motorcycle ahead until it's too late; safety…
A car at the intersection may appear to be going straight, but it could turn right the next second; if a motorcycle cuts in close to the car as it enters the intersection, both drivers’ visibility may be obstructed. Defensive driving…