Rider Information Hub
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Older articles are currently being reviewed; these are the categories currently assigned on the site.
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Clear filtersWhen trip incentives or payments fall, separate base pay, adjustments, campaigns, tips and collected or deducted sums for the same period. The original owner observation and its limits are retained, with a comparison record and enquiry example. A changing total does not prove every account lost its campaign or guarantee future income.
On July 2, Uber Eats notified merchants that it would be raising service fees for delivery orders starting July 21: a 2.5 percent increase for food delivery…
The FTC barred the Taiwan deal on 21 October 2026. Check your notices’ source, scope, date and version; do not infer changes to accounts or pay.
"Assigned Orders" is a term commonly used in the food delivery community; it does not refer to the platform's publicly verifiable order assignment decisions. A decrease in order volume may be related to the service area, time of day, …
If an order asks for a PIN, separate code, entry and handover issues. Use a factual report template without guessing codes or bypassing verification.
Track requirements, submissions and follow-ups separately. Uber eligibility and timing are unverified; issuing or uploading a document is not acceptance.
Information verified: September 18, 2026
Type any delivery-related question. Answers are based on reviewed site guides and official Taiwanese sources.
Knowledge base answers are currently primarily in Traditional Chinese.
Questions are sent only to this site's server; they are not stored as chat logs and are not sent to an external AI service. Never enter ID numbers, passwords, OTPs, bank or credit card information, or a specific address.
