Outbound Group

Uber Eats Merchant Service Fees to Increase Starting July 21; foodpanda Is Still Evaluating: What Delivery Drivers Need to Know

Last Updated: July 3, 2026 | For platform rules, bonuses, and real-time updates, please refer to the official app or announcements.

On July 2, Uber Eats sent a notice to its partner merchants: Starting July 21, it will increase service fees for delivery orders. Fees for “Food Delivery” merchants will rise by 2.5 percentage points, and those for “Fresh Groceries” merchants will rise by 3 percentage points. At the same time, a cap of 35% will be implemented on service fees. foodpanda Taiwan, however, stated that it is still carefully evaluating the situation and is currently absorbing the costs through system and process optimizations, so it has not yet followed suit with an adjustment.

The backdrop to this round of price hikes is the dedicated law on food delivery. The “Law on the Protection of Food Delivery Workers’ Rights and the Management of Food Delivery Platforms” passed its third reading in January of this year. It explicitly stipulates obligations such as a minimum payment per order, separate pricing for each order in a batch, and mandatory insurance coverage for platforms, and is expected to officially take effect in the second half of the year. As compliance costs for platforms increase, Uber Eats had previously stated publicly that it “does not rule out a knock-on effect.” This adjustment to merchant service fees can be viewed as a redistribution of costs ahead of the law’s implementation. According toOriginal report from United News Network...Whether foodpanda will follow up is still under internal review.

Let’s be clear from the start: this change affects the “merchant-side” service fee—it does not directly alter the delivery riders’ compensation structure. But as anyone who works as a delivery rider knows, rising costs for merchants rarely stop at the merchants themselves—most commonly, they’re passed on to customers through higher menu prices on the platform, or merchants simply reduce the number of items available for delivery. When meals become more expensive, consumers’ willingness to order is affected, and order volume is the very foundation of delivery riders’ income.

There are three practical points for food delivery riders to watch: First, in the week or two following the policy’s implementation on July 21, pay attention to whether there are any noticeable changes in the number of orders during your usual working hours; second, some merchants may leave the platform or switch to offering curbside pickup due to cost considerations, which could alter the distribution of orders in high-demand areas; Third, as the platform adjusts merchant fees, its incentive and pricing mechanisms may also undergo minor tweaks, so don’t be surprised if you see updates to the incentive rules. With one major platform raising fees and the other taking a wait-and-see approach, the impact will expand further if foodpanda follows suit.

We will continue to compile updates on the effective date of the special law and the rate changes across various platforms atTakeout News Section... We recommend that delivery riders who are concerned about changes in order volume continue to monitor the situation and remember to refer to the announcements in the platform’s official app as their primary source of information.

This article is a general overview. For actual rates, effective dates, and specific rules, please refer to the official announcements from each platform.

Scroll to Top

🔍 Food Delivery Encyclopedia AI Assistant

👋 Hi! I'm your AI assistant. Feel free to ask me any questions about food delivery!