Last Updated: August 23, 2026| Account suspensions, contract terminations, and appeal procedures cannot be reduced to simplistic statements such as “the platform must provide evidence first.” The applicable conditions, notifications, opportunities to be heard, and remedies should be determined in accordance with current laws, contracts, and case-specific notices.
If you receive a warning, restriction, or suspension notice, save the complete notification, the date, a screenshot of your account, and any related order records, and first contact customer service through the app or in writing to request an explanation; do not provide personal information or click on unofficial links based on screenshots shared on social media.
For information on the system regarding contract transparency, suspension of rights, and appeals, please refer toMinistry of Labor Explanation on Contract TransparencyThe
