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/ June 12, 2025 
If you encounter waiting times or communication issues at the pickup location, first verify the order and pickup status by asking in a brief, documentable manner; if the situation escalates, step away from the conflict and use the in-app customer service or reporting channels.
Do not publicly disclose another person’s personal information, images, or unverified allegations.
Information verified: September 18, 2026
Type any delivery-related question. Answers are based on reviewed site guides and official Taiwanese sources.
Knowledge base answers are currently primarily in Traditional Chinese.
Questions are sent only to this site's server; they are not stored as chat logs and are not sent to an external AI service. Never enter ID numbers, passwords, OTPs, bank or credit card information, or a specific address.
