Delivery drivers who work on multiple platforms or set their own working hours should review the official contract and platform notifications first if they encounter restrictions under new terms, rather than relying solely on verbal statements or screenshots from group chats.
Prohibited Clauses Listed by the Ministry of Labor
When the Ministry of Labor issued the subsidiary regulations for standardized contracts, it explicitly listed unfair contract terms, such as requiring delivery riders to be online and restricting their collaboration with other food delivery platforms. Whether a specific measure is deemed unfair still depends on its content, the parties to whom it applies, and its actual effects.
Distinguishing Between Event Requirements and Obligations
Platform incentives may be subject to conditions regarding the number of trips completed or specific time periods, but the incentive thresholds should not be directly interpreted as legally permitting mandatory online availability. When you see new rules, save the full text of the announcement, the effective date, and the specific procedures for non-participants.
If you have any questions, please leave a comment.
Formally inquire with the platform to confirm whether it requires fixed working hours, whether it restricts collaboration with other platforms, and whether refusing these terms will result in a reduction in job assignments or adverse effects on the account. Keep a record of the written response; if a specific dispute arises, address it through the official complaint channels.
Source:Ministry of Labor: Three Subsidiary Regulations Under the Special Law on Food Delivery Services Announced. For the actual platform terms and how individual cases are handled, please refer to the official notice for the current period.
